| The "Service Transition" publication gives instructions for the migration of IT services into the business environment. The focus here lies on the expanded and long-term Change Management role and the standardised Release practices. Risks, the production of utilities , secure delivery and the guarantee of a stable operation are taken into account. |
| The Service Transition volume will include concepts and guidance for the following topics and processes:
- Service Transition Principles
- Service Transition Processes
- Change Management
- Service Asset & Configuration Mgmt
- Knowledge Management
- Service Release Planning
- Performance and Risk evaluation
- Acquire Assets, Build and Test Release
- Service Release Acceptance Test and Pilot
- Deployment, Decommission and Transfer
- Common Operation Activities
- Technology Considerations
- Implementation Considerations
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