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| External and internal drivers |
In any organization there are two main areas that drive improvements. On the one side these are aspects of an external nature such as laws, systems of regulations, competition, external customer requirements or the economy. On the other, there are internal aspects such as organizational structures, philosophy as well as the capacities required for accepting changes or bringing projects to a successful conclusion. In many cases these internal aspects tend to be a hindrance to taking the organization forward. A SWOT analysis (strengths, weaknesses, opportunities and threats) can identify the opportunities that lead to genuine improvements. |
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