ITIL Serivce Management ITIL Überblick ITIL Service Strategies ITIL Service Operation Service Design ITIL Service Transition ITIL Continual Service Improvement ITIL Books
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Service Strategy - Overview

The Service Strategy manual provides instructions on how to position and define services as strategic assets. The principles described in the next chapters of service strategy underpin the service lifecycle with helpful policies and guidelines as well as processes in the context of the lifecycle phases of service design, service transition, service operation und continual service improvement.

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