This training teaches the key aspects of the IT Governance concept in relation to service lifecycle phases and as a basis for the implementation of service management systems. Particular importance is attached to a high level of practical relevance and an active debate on the theory in group work.

Content of the training:

• Learning about COBIT® and its potential applications
• Importance of governance and processes
• Importance of processes and functions as well as their mode of operation
• Implementation of the corporate and IT targets with COBIT®
• Overview of process domains
• Dimensions of process maturity
• Performance measurement
• Blink between process, target and metrics
• Practical exercises in the use of COBIT® as support for defining the IT processes

COBIT V4.1 Foundation IT Governance Seminar (including certification)